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Solvemate to CloudTASK
migration service

Effortless , no special know how or programming required. A complete Solvemate to CloudTASK data migration instrument.

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Your best tool for Solvemate to CloudTASK data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and script development processes. Simply pick the records you need to transfer and start the transition when comfortable.
Effortless transition process
No special expertise required. Just pick what data will go to the target solution and see the wonders happening.
Record structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing essential customer support information.
Automated migration

Afraid that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool accessible as it can possibly be.

Attach the platforms, choose data, click ok, and you’re done!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive where you expected.

Data safety is paramount

Information is key which is why we developed a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in charge

Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press you will be able to choose what goes where, when it goes, and how.

Our developers considered user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Except providing great customer service, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from Solvemate to CloudTASK

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in CloudTASK.

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Maintained connection between object and people

When migrating your data from Solvemate to CloudTASK we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Solvemate to CloudTASK

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Solvemate to CloudTASK work

  • Prepare

    Sign up and go to our migration wizard.

  • Choose and link your Solvemate service desk with HDM.

  • Connect CloudTASK

    Grant the right to access your CloudTASK account.

  • Outline your business needs

    Let us know what components of your migration you wish to adjust

  • Get your requirements estimated

    We shall analyze your case and get back to you with a the overall cost and a scope of work.

  • Migrate from Solvemate to CloudTASK all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your CloudTASK import

Our staff would be more than happy to perform a personalized migration in case you have specific requirements.
Get a price estimation

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