Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

Solvemate to Chime for Lync
migration service

Effortless , no special skill set or programming required. A complete Solvemate to Chime for Lync data migration instrument.

More details

Your best tool for Solvemate to Chime for Lync data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Simply decide on what data you need to migrate and start the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the target platform and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk info in full to make sure that no ticket is missing essential customer service information.
Automated migration

Worried that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool simple to use as it can possibly be.

Link the help desks, choose records, click ok, and the migration is ready!

Data maintenance

Your customer info comes unite and we mean it.

Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members have access to your passwords or records.

You may be certain with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to select the data arrangement, when it goes, and how.

Our tech engineers took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we work to offer the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Solvemate to Chime for Lync

Castle gates

Strong security of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Chime for Lync.

Next

When migrating your data from Solvemate to Chime for Lync we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Solvemate to Chime for Lync

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Solvemate to Chime for Lync work

  • Prepare

    Sign-up and go to our migration software.

  • Opt and connect your Solvemate service desk with HDM.

  • Grant the right to access your Chime for Lync account.

  • Explain your needs

    Let us know exactly what parts of your migration you need to modify

  • Get your preferences estimated

    We'll research your case and send you with a price range and a scope of tasks.

  • Migrate from Solvemate to Chime for Lync all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Chime for Lync import

Our staff would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

What Is A Service Desk and Why You Need One

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…

5 Types of Help Desk Software and Their Use

The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…

The Many Pitfalls of Free Help Desk Software

There are many different help desk systems out there. Some are paid others are free, and there are those that are crowdfunded. So, which one…

Book a Call
cancel
%s
— %s