Solvemate to ALVAO Service Desk
migration service

Smooth , no special know how or coding required. A complete Solvemate to ALVAO Service Desk data migration instrument.

Your best tool for Solvemate to ALVAO Service Desk data migration

No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.

Save on resources

Avoid the platform analysis and script development processes. Simply decide on the records you need to migrate and set off with the transition when comfortable.

Easy transition process

No specific expertise needed. Just pick what data will go to the target platform and see the miracle happening.

Record structure maintenance

Transfer your help desk records in full to make certain that no ticket is missing essential customer service details.

Simple and easy procedure

No need to worry about coding or constantly control each record transferred.

Just attach your source and target, pick what you want to take to a new database and let the system deal with the remainder.

Data maintenance

Your information comes unite and we mean it.

Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members have see your passwords or other information.

You may be sure that with HDM no data breaches are possible.

Data mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.

Step-by-step instructions

If this is your first migration, worry not. Helpful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we work to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.

Reasons to use Help Desk Migration to migrate data from Solvemate to ALVAO Service Desk

Strong safety of your information

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT department

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in ALVAO Service Desk.

Sustained link between object and people

When migrating your data from Solvemate to ALVAO Service Desk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

What you may migrate from Solvemate to ALVAO Service Desk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Solvemate to ALVAO Service Desk work

Prepare
Register and go to our migration service.
Link Solvemate
Choose and connect your Solvemate support desk with HDM.
Link ALVAO Service Desk
Give the right to access your ALVAO Service Desk account.
Outline your requirements
Let us understand precisely what parts of your migration you need to tweak
Get your needs estimated
We'll investigate your case and get back to you with a the overall cost and a scope of work.
Migrate from Solvemate to ALVAO Service Desk all data
Move all your customer support information in a single push.