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Solvemate to AlphaBlues
migration service

Extremely easy , no special skill set or programming required. A complete Solvemate to AlphaBlues data migration instrument.

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The best Solvemate to AlphaBlues tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just decide on what data you need to transfer and set off with the transition immediately.
Effortless transition process
No special expertise required. Just pick what data will go to the new platform and enjoy the wonders happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing critical customer support details.
Automated tool

Worried that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool interface simple to use as it can possibly be.

Link the platforms, select data, click ok, and the migration is ready!

Data maintenance

Your customer data comes complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind thick walls. Not even all our employees can see your credentials or other information.

You may rest assured that with HDM no data breaches are possible.

Data mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to select what goes where, when it starts, and how.

Our software took user experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we work to deliver the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Solvemate to AlphaBlues

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in AlphaBlues.

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Maintained connectivity between object and people

When migrating your records from Solvemate to AlphaBlues we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Solvemate to AlphaBlues

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Solvemate to AlphaBlues work

  • Get ready

    Sign-up and go to our migration wizard.

  • Pick and link your Solvemate support desk with HDM.

  • Connect AlphaBlues

    Give the right to access your AlphaBlues account.

  • Describe your needs

    Let us understand precisely what parts of your migration you wish to fine-tune

  • Get your preferences estimated

    We shall investigate your case and send you with a price and a scope of tasks.

  • Migrate from Solvemate to AlphaBlues all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your AlphaBlues import

Our team would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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