Softeligent import
in a few clicks

Without techs, delays and hustle. With step-by-step Softeligent import setup form

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Safe and Secure
Your passwords as well as records are safe with us and will be used for import solely.
Quick & Furious
It will take you no longer than 10 minutes to set up the import to Softeligent and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, directly to places you want them to be.

Why import data to Softeligent
using Help Desk Migration?

Security first

We don't share any of your personal information with third parties, as well as meticulously protect it, so nothing gets lost or stolen.

Next

User-friendly wizard to setup import

Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

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Alternative and powerful field mapping

Only Help Desk Migration allows you to automatically move custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to Softeligent with their respective agents, contacts, and attachments, thus, saving the previous record of customers' requests.

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Objects you may import to Softeligent

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Softeligent in six quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Connect source Help Desk

    Choose and link your source service desk with HDM.

  • Connect Softeligent

    Grant the right to access your Softeligent account.

  • Clarify your business needs

    Let us know exactly what elements of your migration you would like to modify

  • Get your preferences estimated

    We shall investigate your application and get back to you with a cost and a scope of tasks.

  • Import to Softeligent everything

    Transfer all your customer support information in a single push.

We keep all of your data secure

We take security and safety very seriously and have built a comprehensive set of practices , technologies , and policies to help ensure your data is secure.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Softeligent import in a few clicks

Automatically. Securely. Quickly

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