Softeligent to Zendesk
Effortless , no special skill set or coding required. A complete Softeligent to Zendesk data migration instrument.
Trustworthy and ReputableYour passwords as well as data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & AccurateWe've taken into account all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of data
Strong safety of your recordsThe migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and even custom fields , thus letting you be sure that the records end up in the right places in Zendesk.
Sustained association between object and peopleWhen migrating your data from Softeligent to Zendesk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Softeligent to Zendesk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Softeligent to Zendesk work
Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Softeligent to Zendesk.
Fill out the form with required credentials to make it possible for our data migration tool to retrieve records from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Select the information you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to Zendesk all data
Once everything's tested out, choose a quiet time with the least load on the support department and start migrating from Softeligent to Zendesk.
Your data is in good hands
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT