Softeligent to ServiceNow
Smooth , no special knowledge or programming required. A complete Softeligent to ServiceNow data migration instrument.
Risk-free and ReputableYour passwords as well as records are safe with us and will be used for import solely.
Effective and EasyHelp Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & PreciseWe've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of data
Strong privacy of your recordsThe migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in ServiceNow.
Retained connection between object and peopleWhen migrating your data from Softeligent to ServiceNow we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Softeligent to ServiceNow
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Softeligent to ServiceNow work
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Softeligent to ServiceNow.
Complete the form with required credentials to allow our data migration tool to retrieve records from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
Migrate small amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to ServiceNow everything
Once everything's validated, choose a quiet time with the minimal load on the support staff and start migrating from Softeligent to ServiceNow.
Your data is in good hands
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT