96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Softeligent to NetKeeper
migration service

Effortless , no special know how or programming required. A complete Softeligent to NetKeeper data migration instrument.

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Risk-free and Safe
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to begin the the migration.
Optimal & Accurate
We've taken into account all major peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to migrate data from Softeligent to NetKeeper

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in NetKeeper.

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Retained connectivity between object and people

When migrating your data from Softeligent to NetKeeper we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Softeligent to NetKeeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Softeligent to NetKeeper work

  • Prepare

    Sign up and go to our migration software.

  • Select and connect your Softeligent support desk with HDM.

  • Connect NetKeeper

    Give access to your NetKeeper account.

  • Explain your business needs

    Let us know what aspects of your migration you need to adjust

  • Get your requirements estimated

    We will analyze your application and get back to you with a price range and a scope of work.

  • Migrate from Softeligent to NetKeeper all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your NetKeeper import

Our staff would be more than happy to perform a personalized migration in case you have special demands.
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