Snappy import
in a few clicks

Without devs, timelack and hustle. With step-by-step Snappy import setup form.

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Spotless Snappy import services just for you

Now, there’s no need to bother about any help desk import troubles. Total migration from platform to platform with HDM swift and effortless.
Less time & money spent
Affordable process cost, a swift transfer to the new platform, and no need to develop the migration script. All with HDM.
Transparent migration course
Simply prepare your information for the import beforehand and begin moving your records. It’s not necessary to fiddle with anything.
Key custom records aside
Regardless of your reasons, transfer your historical data to the target platform to keep the track of customers easier.
Automatic import services

Why spend time transferring things manually when a tool can deal with it?

Our migration system will deliver every piece of info so you don’t have to.

Connection coherence

All your customer records will move with the correct structure. Together with its smallest details, all data will be untouched.

The same applies to the help desk and CSV data. In the end, you get your exact information.

Data protection

All the passwords you provide throughout the migration procedure are not kept in our system. Only authorized personnel can gain access to your email profiles or help desk panelrecords.

All the information you provide is under firm protection from any type of danger.

Data mapping

Choose what piece of info will migrate to your new platform yourself.

While managing the migration setup, you can check what entities will cut and what will move.


The whole process was intentionally created to let users to complete the migration on their own.

It’s not necessary to have programming experience or proprietary knowledge, just follow the on-screen hints.

Great customer service

Our main goal is to make our service as enjoyable to you as as feasible, as evident by G2. We always go after quality and proper communication.

Regardless of the way you contact us, we are always happy to help you with the import.

What are the key reasons to import data to Snappy utilizing Help Desk Migration?

Castle gates

Security first

We do not disclose any of your information with third parties, and moreover meticulously protect it, so not a thing gets lost or stolen.


Easy to understand wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration lets you instantly transfer custom fields, as well as map their location.


Maintained relations between objects and people

All tickets will be imported to Snappy with their corresponding agents, contacts, and attachments, thereby, saving the record of customers' requests.


Relations illustration

Objects you may import to Snappy

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Snappy in six simple steps

  • Get ready

    Register and go to our migration wizard.

  • Choose and link your source support desk with HDM.

  • Give access to your Snappy account.

  • Detail your business needs

    Let us know exactly what elements of your migration you would like to modify

  • Get your requirements estimated

    We'll investigate your application and get back to you with a price and a scope of tasks.

  • Import to Snappy everything

    Move all your customer service records in a single push.

We always keep all data safe

We consider safety very seriously and have established an in-depth set of practices, technologies, and policies to help ensure that your data is protected.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

Snappy import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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