96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Snappy to SupportBee
migration service

Trouble-free , no special know how or programming required. A complete Snappy to SupportBee data migration software.

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Secure and Safe
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've considered all major peculiarities of various helpdesks to help you accurately and efficiently migrate large amounts of data

Why you should use Help Desk Migration to migrate data from Snappy to SupportBee

Strong security of your data

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right places in SupportBee.

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Maintained relation between object and people

When migrating your records from Snappy to SupportBee we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Snappy to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from Snappy to SupportBee work

  • Get ready

    Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from Snappy to SupportBee.

  • Fill in the form with requested credentials to allow our data migration tool to fetch records from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to SupportBee everything

    When everything's tested, choose a quiet time with the minimal load on the support department and start migrating from Snappy to SupportBee.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your SupportBee import

Our team would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation
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