Snappy to Solvemate
migration service

Extremely easy , no special know how or coding required. A complete Snappy to Solvemate data migration software.

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Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've handled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to migrate data from Snappy to Solvemate

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer care to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in Solvemate.

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Sustained association between object and people

When migrating your records from Snappy to Solvemate we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Snappy to Solvemate

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Snappy to Solvemate work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect Snappy

    Pick and connect your Snappy support desk with HDM.

  • Grant access to your Solvemate account.

  • Explain your business needs

    Let us know exactly what components of your migration you wish to adjust

  • Have your requirements estimated

    We shall research your application and get back to you with a price range and a scope of tasks.

  • Migrate from Snappy to Solvemate everything

    Transfer all your customer support records in a single push.


Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Solvemate import

Our team would be more than happy to perform a custom migration if you have specific needs.
Get a price estimation
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