Snappy to ServiceDesk Plus
Smooth , no special know how or coding required. A complete Snappy to ServiceDesk Plus data migration instrument.
Trustworthy and SafeYour passwords as well as data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & AccurateWe've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data
Strong safety of your dataThe migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in ServiceDesk Plus.
Sustained connection between object and peopleWhen migrating your data from Snappy to ServiceDesk Plus we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Snappy to ServiceDesk Plus
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Snappy to ServiceDesk Plus work
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from Snappy to ServiceDesk Plus.
Fill out the form with requested credentials to permit our data migration tool to fetch data from your current help desk.
Link ServiceDesk Plus
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
Migrate small amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to ServiceDesk Plus all data
Once everything's validated, find a quiet time with the minimal load on the support staff and start migrating from Snappy to ServiceDesk Plus.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT