Snappy to osTicket
Extremely easy , no special expertise or coding required. A complete Snappy to osTicket data migration instrument.
Secure and ReliableYour passwords along with records are safe with us and will be used for import only.
Quick and EasyHelp Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & PreciseWe've handled all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data
Strong security of your informationThe migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in osTicket.
Maintained connection between object and peopleWhen migrating your records from Snappy to osTicket we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Snappy to osTicket
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Snappy to osTicket work
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from Snappy to osTicket.
Complete the form with required credentials to permit our data migration tool to access data from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
Migrate limited amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to osTicket all data
Once everything's tested, determine a quiet time with the least load on the support team and begin migrating from Snappy to osTicket.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT