Snappy to Database
migration service

Trouble-free , no special know how or programming required. A complete Snappy to Database data migration instrument.

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Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've considered all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to migrate data from Snappy to Database

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Database.

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When migrating your records from Snappy to Database we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Snappy to Database

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from Snappy to Database work

  • Get ready

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Snappy to Database.

  • Connect Snappy

    Fill out the form with requested credentials to make it possible for our data migration tool to retrieve records from your current help desk.

  • Connect Database

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Database everything

    When everything's validated, choose a quiet time with the least load on the support staff and begin migrating from Snappy to Database.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Database import

Our team would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation
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