Snappy to ConnectWise
migration service

Trouble-free , no special know how or programming required. A complete Snappy to ConnectWise data migration instrument.

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Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've considered all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of data

Why you should use Help Desk Migration to migrate data from Snappy to ConnectWise

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right places in ConnectWise.

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Sustained connection between object and people

When migrating your records from Snappy to ConnectWise we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Snappy to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Snappy to ConnectWise work

  • Get ready

    Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Snappy to ConnectWise.

  • Fill out the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to ConnectWise all data

    Once everything's validated, choose a quiet time with the least load on the support department and begin migrating from Snappy to ConnectWise.


Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ConnectWise import

Our team would be more than happy to perform a personalized migration in case you have specific requirements.
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