SmarterTrack to UserEcho
migration service
Extremely easy , no special know how or programming required. A complete SmarterTrack to UserEcho data migration instrument.
SmarterTrack to UserEcho
The best SmarterTrack to UserEcho tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Simply choose what data you need to move and set off with the transition immediately.Effortless transition process
No special expertise required. Just pick what data will go to the target system and enjoy the magic happening.Data structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing essential customer support details.Effortless procedure
You don’t have to bother about scripting or continuously control each record transferred.
Just attach your source and target, pick what you want to migrate and let the system deal with the rest for you.
Data maintenance
Your customer data comes unite , you can take our word.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind thick walls. Not even all our staff members can see your passwords or other information.
You may be sure that with HDM no data breaches will take place.
Data mapping
Choose information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center solutions, it will be possible to select anything you might ever need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service supplier, we work to offer the most effective migration tool. However, our prime concern is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from SmarterTrack to UserEcho
Strong security of your records
The migration is carried out over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in UserEcho.Next
Maintained association between object and people
When migrating your records from SmarterTrack to UserEcho we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SmarterTrack to UserEcho
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SmarterTrack to UserEcho work
-
Get ready
Sign-up and go to our migration wizard.
-
Link SmarterTrack
Choose and link your SmarterTrack support desk with HDM.
-
Link UserEcho
Give the right to access your UserEcho account.
-
Express your business needs
Let us know exactly what elements of your migration you would like to adjust
-
Get your requirements estimated
We will analyze your application and get back to you with a the overall cost and a scope of work.
-
Migrate from SmarterTrack to UserEcho all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your UserEcho import
Our team would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Rules To Follow During A Data Migration
Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution.…
Help Desk System Reviews
5 Types of Help Desk Software and Their Use
The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…
Data Migration 101
Free vs Paid Data Migration Tool: should you go with Help Scout or HDM?
If you’re looking to import your data to Help Scout then you should already know that they offer a few free import solutions. At the…