SmarterTrack to unitworx
migration service
Effortless , no special know how or programming required. A complete SmarterTrack to unitworx data migration instrument.
SmarterTrack to unitworx
Your best tool for SmarterTrack to unitworx data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid complex data audit and script development processes. Simply decide on customer info you need to transfer and start the transition immediately.Effortless transition process
No special expertise required. Just pick what data will go to the target platform and observe the wonders happening.Record structure maintenance
Migrate your help desk records in full to make sure that no ticket has lost critical customer service information.Automated migration
Scared that you’ll have to use advanced skills to migrate your info? Don’t be as we ensured that our tool is as easy to use as it can possibly be.
Connect the platforms, choose records, click ok, and you’re done!
Data maintenance
Your customer info migrates unite and we mean it.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Robust protection
Your customer data is safe and sound with us. Not even all our employees have access to your passwords or records.
You can be certain with HDM no data breaches are possible.
Data mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you move your information accurately.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a data import service supplier, we work to deliver the best possible migration tool. Yet, our prime concern is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from SmarterTrack to unitworx
Strong security of your information
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in unitworx.Next
Maintained relation between object and people
When migrating your data from SmarterTrack to unitworx we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SmarterTrack to unitworx
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SmarterTrack to unitworx work
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Prepare
Register and go to our migration wizard.
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Connect SmarterTrack
Choose and connect your SmarterTrack service desk with HDM.
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Link unitworx
Grant access to your unitworx account.
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Explain your requirements
Let us know what components of your migration you need to adjust
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Get your needs estimated
We shall analyze your case and get back to you with a total price and a scope of work.
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Migrate from SmarterTrack to unitworx all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional perform your unitworx import
Our staff would be more than happy to perform a custom migration if you have special demands.
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