SmarterTrack to Textline
migration service
Extremely easy , no special knowledge or programming required. A complete SmarterTrack to Textline data migration instrument.
SmarterTrack to Textline
The best SmarterTrack to Textline tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and script development processes. Simply choose the records you need to transfer and start the transition right away.Simple migration
No tech knowledge or skill required. Just pick what data will go to the target system and see the wonders happening.Data completion
Move your help desk info in full to make sure that no ticket is missing essential customer support information.Automated tool
Worried that you’ll have to use special skills to migrate your customer service data? Don’t be as we ensured that our tool user friendly as possible.
Link the help desks, pick records, click ok, and you’re done!
Data dependency
Your customer data comes unite , you can take our word.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind thick walls. Not even all our staff members can access to your passwords or records.
You can be sure that with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.
Simple & effective
In only a couple of buttons to press it is possible to choose the data arrangement, when it goes, and in what order.
Our developers considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a migration service supplier, we work to offer the most effective migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from SmarterTrack to Textline
Strong privacy of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Textline.Next
Retained connectivity between object and people
When migrating your records from SmarterTrack to Textline we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SmarterTrack to Textline
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SmarterTrack to Textline work
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Get ready
Sign-up and go to our migration wizard.
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Link SmarterTrack
Opt and link your SmarterTrack service desk with HDM.
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Link Textline
Grant access to your Textline account.
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Express your needs
Let us know what elements of your migration you would like to tweak
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Get your requirements estimated
We'll research your case and get back to you with a price range and a scope of tasks.
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Migrate from SmarterTrack to Textline everything
Move all your customer support records in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your Textline import
Our team would be more than happy to run a custom migration in case you have specific needs.
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