SmarterTrack to TeamSupport
migration service

Extremely easy , no special knowledge or coding required. A complete SmarterTrack to TeamSupport data migration software.

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Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've handled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of data

Why you should use Help Desk Migration to switch from SmarterTrack to TeamSupport

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in TeamSupport.

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Sustained association between object and people

When migrating your records from SmarterTrack to TeamSupport we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from SmarterTrack to TeamSupport

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from SmarterTrack to TeamSupport work

  • Get ready

    Start by creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from SmarterTrack to TeamSupport.

  • Fill out the form with necessary credentials to allow our data migration tool to retrieve data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to TeamSupport all data

    Once everything's validated, find a quiet time with the least load on the support team and start migrating from SmarterTrack to TeamSupport.


Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your TeamSupport import

Our team would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation
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