SmarterTrack to ProProfs Help Desk
migration service
Trouble-free , no special knowledge or coding required. A complete SmarterTrack to ProProfs Help Desk data migration instrument.
SmarterTrack to ProProfs Help Desk
The best SmarterTrack to ProProfs Help Desk tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just pick the records you need to move and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just pick what data will go to the new solution and see the magic happening.Data completion
Move your help desk records in full to make certain that no ticket has lost essential customer support information.Easy procedure
No need to worry about coding or constantly watch each piece of info moved.
Just attach your source and target, tick what you want to take to a new database and let the system do the rest for you.
Data dependency
Your information migrates complete , you can take our word.
Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our staff members can access to your credentials or records.
You may be sure that with HDM no data breaches will take place.
You control the process
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, worry not. Helpful and intuitive on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we work to offer the most effective migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from SmarterTrack to ProProfs Help Desk
Strong privacy of your information
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in ProProfs Help Desk.Next
Retained relation between object and people
When migrating your records from SmarterTrack to ProProfs Help Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SmarterTrack to ProProfs Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SmarterTrack to ProProfs Help Desk work
Get ready
Register and go to our migration service.
Connect SmarterTrack
Select and link your SmarterTrack service desk with HDM.
Connect ProProfs Help Desk
Grant the right to access your ProProfs Help Desk account.
Express your requirements
Let us know what parts of your migration you want to tweak
Get your needs estimated
We shall investigate your case and send you with a price and a scope of tasks.
Migrate from SmarterTrack to ProProfs Help Desk all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert run your ProProfs Help Desk import
Our team would be more than happy to run a personalized migration if you have specific requirements.
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