SmarterTrack to OTRS
Trouble-free , no special knowledge or programming required. A complete SmarterTrack to OTRS data migration tool.
Risk-free and ReliableYour passwords along with records are safe with us and will be used for import solely.
Effective and EasyHelp Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & PreciseWe've considered all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of information
Strong privacy of your informationThe migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in OTRS.
Retained connection between object and peopleWhen migrating your records from SmarterTrack to OTRS we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from SmarterTrack to OTRS
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from SmarterTrack to OTRS work
Register and go to our migration software.
Choose and link your SmarterTrack support desk with HDM.
Grant access to your OTRS account.
Describe your needs
Let us know exactly what parts of your migration you wish to tweak
Have your requirements estimated
We will research your application and get back to you with a price range and a scope of tasks.
Migrate from SmarterTrack to OTRS all data
Migrate all your customer service information in a single push.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT