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SmarterTrack to Odoo
migration service

Smooth , no special expertise or programming required. A complete SmarterTrack to Odoo data migration tool.

More details

Your best tool for SmarterTrack to Odoo data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just pick what data you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new solution and enjoy the magic happening.
Record completion
Migrate your help desk data in full to make certain that no ticket has lost essential customer support details.
Effortless procedure

No need to worry about scripting or constantly control each piece of info moved.

Just attach your source and target, tick what you need to migrate and let the Migration Wizard deal with the rest for you.

Data dependency

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can see your credentials or other information.

You may be certain with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a few clicks you will be able to select what goes where, when it starts, and how.

Our tech engineers considered user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we aim to offer the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from SmarterTrack to Odoo

Castle gates

Strong security of your data

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Odoo.

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When migrating your data from SmarterTrack to Odoo we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SmarterTrack to Odoo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SmarterTrack to Odoo work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect SmarterTrack

    Select and link your SmarterTrack support desk with HDM.

  • Connect Odoo

    Give the right to access your Odoo account.

  • Explain your needs

    Let us know exactly what aspects of your migration you want to modify

  • Have your preferences estimated

    We shall research your case and get back to you with a price range and a scope of tasks.

  • Migrate from SmarterTrack to Odoo all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Odoo import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
Get a price estimation

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