SmarterTrack to NetResults Tracker
migration service
Effortless , no special expertise or coding required. A complete SmarterTrack to NetResults Tracker data migration instrument.
SmarterTrack to NetResults Tracker
Your best tool for SmarterTrack to NetResults Tracker data migration
No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and script development processes. Just choose the records you need to transfer and start the transition immediately.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the new system and see the wonders happening.Record completion
Migrate your help desk data in full to make certain that no ticket has lost critical customer support information.Simple and easy process
No need to worry about coding or constantly watch each piece of info moved.
Just link your source and target, choose what you need to take to a new database and allow the system deal with the rest for you.
Data dependency
Your information migrates complete , you can take our word.
Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees can access to your credentials or records.
You can be certain with HDM no hacker attacks will take place.
You control the process
Manage your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Simple & effective
In just a few clicks it is possible to choose what goes where, when it goes, and in what order.
Our tech engineers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer priority
As a migration service provider, we work to deliver the most effective migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from SmarterTrack to NetResults Tracker
Strong security of your data
The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in NetResults Tracker.Next
Maintained connectivity between object and people
When migrating your data from SmarterTrack to NetResults Tracker we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SmarterTrack to NetResults Tracker
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SmarterTrack to NetResults Tracker work
Prepare
Sign up and go to our migration tool.
Connect SmarterTrack
Select and link your SmarterTrack service desk with HDM.
Connect NetResults Tracker
Grant access to your NetResults Tracker account.
Explain your business needs
Let us know what components of your migration you want to modify
Have your needs estimated
We'll analyze your case and send you with a the overall cost and a scope of tasks.
Migrate from SmarterTrack to NetResults Tracker everything
Move all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional run your NetResults Tracker import
Our staff would be more than happy to run a personalized migration if you have special needs.
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