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SmarterTrack to Mi4biz
migration service

Extremely easy , no special skill set or programming required. A complete SmarterTrack to Mi4biz data migration tool.

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The best SmarterTrack to Mi4biz tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and tool development processes. Simply choose customer info you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise required. Just select what data will go to the target system and observe the miracle happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost vital customer support information.
Effortless process

You don’t have to bother about coding or continuously control each piece of info moved.

Just attach your source and target, pick what you want to migrate and let the system do the rest for you.

Data maintenance

Your customer data migrates unite , you can take our word.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members can access to your credentials or records.

You can be certain with HDM no data breaches will take place.

You control the process

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service supplier, we aim to propose the most effective migration tool. Yet, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from SmarterTrack to Mi4biz

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the data end up being in the right places in Mi4biz.

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Maintained connection between object and people

When migrating your records from SmarterTrack to Mi4biz we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SmarterTrack to Mi4biz

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SmarterTrack to Mi4biz work

  • Get ready

    Sign up and go to our migration wizard.

  • Connect SmarterTrack

    Opt and link your SmarterTrack service desk with HDM.

  • Connect Mi4biz

    Grant access to your Mi4biz account.

  • Explain your requirements

    Let us know exactly what parts of your migration you want to tweak

  • Get your preferences estimated

    We shall research your application and get back to you with a price and a scope of tasks.

  • Migrate from SmarterTrack to Mi4biz all data

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Mi4biz import

Our team would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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