SmarterTrack to LiveAgent
Trouble-free , no special skill set or coding required. A complete SmarterTrack to LiveAgent data migration software.
Secure and ReliableYour passwords along with data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & AccurateWe've considered all key peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data
Strong security of your informationThe migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to migrate your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in LiveAgent.
Maintained connection between object and peopleWhen migrating your records from SmarterTrack to LiveAgent we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from SmarterTrack to LiveAgent
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from SmarterTrack to LiveAgent work
Start off by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from SmarterTrack to LiveAgent.
Fill in the form with required credentials to permit our data migration tool to access records from your current help desk.
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs
Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to LiveAgent everything
When everything's tested out, determine a quiet time with the least load on the support department and start migrating from SmarterTrack to LiveAgent.
Your data is in good hands
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT