SmarterTrack to Lansweeper
migration service

Effortless , no special know how or programming required. A complete SmarterTrack to Lansweeper data migration instrument.

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Secure and Reliable
Your passwords as well as data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & Accurate
We've taken into account all key peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of information

Reasons to use Help Desk Migration to migrate data from SmarterTrack to Lansweeper

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right destinations in Lansweeper.

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Maintained relation between object and people

When migrating your data from SmarterTrack to Lansweeper we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from SmarterTrack to Lansweeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from SmarterTrack to Lansweeper work

  • Prepare

    Register and go to our migration software.

  • Pick and link your SmarterTrack support desk with HDM.

  • Grant access to your Lansweeper account.

  • Outline your business needs

    Let us know exactly what parts of your migration you need to adjust

  • Get your needs estimated

    We'll investigate your application and send you with a price range and a scope of tasks.

  • Migrate from SmarterTrack to Lansweeper everything

    Migrate all your customer service information in a single push.


Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Lansweeper import

Our staff would be more than happy to perform a customized migration in case you have particular needs.
Get a price estimation
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