SmarterTrack to Interakt
migration service
Extremely easy , no special know how or programming required. A complete SmarterTrack to Interakt data migration instrument.
SmarterTrack to Interakt
The best SmarterTrack to Interakt tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid complex data audit and script development processes. Just choose customer info you need to migrate and start the transition right away.Easy transition process
No specific expertise required. Just pick what data will go to the new system and observe the miracle happening.Data structure maintenance
Transfer your help desk data in full to make sure that no ticket is missing vital customer service details.Simple and easy procedure
You don’t have to bother about scripting or continuously control each piece of info transferred.
Just link your source and target, pick what you want to take to a new database and let the Migration Wizard do the remainder.
Data maintenance
Your customer data comes complete and we mean it.
Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is behind thick walls. Not even all our team members have see your credentials or records.
You can rest assured that with HDM no hacker attacks will take place.
You control the process
Manage your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we work to propose the best possible migration tool. Yet, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from SmarterTrack to Interakt
Strong safety of your data
The migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in Interakt.Next
Sustained connectivity between object and people
When migrating your records from SmarterTrack to Interakt we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SmarterTrack to Interakt
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SmarterTrack to Interakt work
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Get ready
Sign up and go to our migration software.
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Link SmarterTrack
Select and connect your SmarterTrack support desk with HDM.
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Connect Interakt
Grant access to your Interakt account.
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Detail your requirements
Let us understand precisely what components of your migration you need to tweak
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Have your requirements estimated
We'll research your application and get back to you with a the overall cost and a scope of work.
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Migrate from SmarterTrack to Interakt everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro perform your Interakt import
Our team would be more than happy to perform a custom migration in case you have particular needs.
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