SmarterTrack to Helppier
migration service
Effortless , no special knowledge or coding required. A complete SmarterTrack to Helppier data migration software.
SmarterTrack to Helppier
Your best tool for SmarterTrack to Helppier data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Just choose the records you need to move and set off with the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new system and see the magic happening.Record completion
Transfer your help desk info in full to make sure that no ticket has lost essential customer service details.Effortless procedure
You don’t have to bother about coding or constantly watch each piece of info transferred.
Just link your source and target, tick what you need to take to a new database and let the tool deal with the rest for you.
Data dependency
Your information migrates complete and we mean it.
Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our staff members have see your passwords or other information.
You may rest assured that with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our internal data mapper. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Simple & effective
In just a few clicks it is possible to choose the data arrangement, when it starts, and how.
Our software took customer experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer priority
As a migration service provider, we strive to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from SmarterTrack to Helppier
Strong safety of your records
The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in Helppier.Next
Sustained relation between object and people
When migrating your data from SmarterTrack to Helppier we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SmarterTrack to Helppier
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SmarterTrack to Helppier work
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Prepare
Sign-up and go to our migration tool.
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Connect SmarterTrack
Select and connect your SmarterTrack support desk with HDM.
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Link Helppier
Give the right to access your Helppier account.
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Describe your business needs
Let us know what parts of your migration you need to fine-tune
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Have your needs estimated
We shall analyze your case and send you with a the overall cost and a scope of work.
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Migrate from SmarterTrack to Helppier everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Helppier import
Our staff would be more than happy to run a custom migration if you have specific needs.
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