SmarterTrack to HelpMaster
migration service
Effortless , no special know how or coding required. A complete SmarterTrack to HelpMaster data migration software.
SmarterTrack to HelpMaster
Your best tool for SmarterTrack to HelpMaster data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Simply decide on what data you need to migrate and start the transition right away.Effortless transition process
No special expertise needed. Just choose what data will go to the target platform and enjoy the miracle happening.Record structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing essential customer service details.Automated migration
Afraid that you’ll need special skills to migrate your info? Worry not as we ensured that our tool accessible as possible.
Connect the platforms, select data, click ok, and you’re done!
Data maintenance
Your information comes unite and we mean it.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind impenetrable walls. Not even all our staff members have see your passwords or records.
You may be certain with HDM no data breaches are possible.
You’re in charge
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Efficient out-of-the-box solution
In just a couple of buttons to press it will be possible to select the data arrangement, when it goes, and how.
Our tech engineers took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Customer priority
As a data import service provider, we strive to offer the best possible migration tool. However, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from SmarterTrack to HelpMaster
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in HelpMaster.Next
Maintained association between object and people
When migrating your data from SmarterTrack to HelpMaster we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SmarterTrack to HelpMaster
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SmarterTrack to HelpMaster work
-
Prepare
Sign up and go to our migration tool.
-
Link SmarterTrack
Opt and connect your SmarterTrack support desk with HDM.
-
Link HelpMaster
Grant the right to access your HelpMaster account.
-
Clarify your requirements
Let us understand precisely what aspects of your migration you want to tweak
-
Get your needs estimated
We'll analyze your application and send you with a price range and a scope of work.
-
Migrate from SmarterTrack to HelpMaster everything
Move all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your HelpMaster import
Our staff would be more than happy to perform a personalized migration in case you have specific demands.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
5 Types of Help Desk Software and Their Use
The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…
Help Desk System Reviews
Helpdesk with Chat: Easy Way to Better Customer Service
What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…
Help Desk System Reviews
Rock Your Customer Service with Zendesk as Desk Alternative
O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and…