SmarterTrack to HelpdeskEddy
migration service

Trouble-free , no special skill set or programming required. A complete SmarterTrack to HelpdeskEddy data migration instrument.

The best SmarterTrack to HelpdeskEddy tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.

Save on your time and money

Avoid complex data audit and script development processes. Simply pick the records you need to transfer and start the transition immediately.

Simple transition process

No tech expertise required. Just pick what data will go to the target solution and see the wonders happening.

Data structure maintenance

Move your help desk info in full to ensure that no ticket has lost essential customer support information.

Automated tool

Worried that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool accessible as it can possibly be.

Attach the platforms, pick data, click ok, and you’re done!

Data maintenance

Your customer data migrates unite , you can take our word.

Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our staff members can access to your credentials or records.

You may be sure that with HDM no data breaches are possible.

Data mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select just about everything you might ever need.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to choose what goes where, when it goes, and how.

Our developers took user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a data import service supplier, we work to offer the most effective migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.

Why you should use Help Desk Migration to migrate data from SmarterTrack to HelpdeskEddy

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in HelpdeskEddy.

Retained association between object and people

When migrating your records from SmarterTrack to HelpdeskEddy we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

What you may migrate from SmarterTrack to HelpdeskEddy

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SmarterTrack to HelpdeskEddy work

Get ready
Sign-up and go to our migration wizard.
Connect SmarterTrack
Choose and link your SmarterTrack service desk with HDM.
Connect HelpdeskEddy
Grant the right to access your HelpdeskEddy account.
Outline your business needs
Let us know what elements of your migration you wish to tweak
Get your requirements estimated
We'll investigate your case and get back to you with a the overall cost and a scope of work.
Migrate from SmarterTrack to HelpdeskEddy all data
Transfer all your customer support records in a single push.