SmarterTrack to E-Helpdesk Support
migration service
Trouble-free , no special skill set or programming required. A complete SmarterTrack to E-Helpdesk Support data migration instrument.
SmarterTrack to E-Helpdesk Support
The best SmarterTrack to E-Helpdesk Support tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Simply choose what data you need to transfer and start the transition immediately.Easy transition process
No specific expertise required. Just pick what data will go to the target system and enjoy the wonders happening.Data structure maintenance
Transfer your help desk records in full to make sure that no ticket has lost critical customer support details.Effortless procedure
You don’t have to bother about scripting or constantly watch each record moved.
Just attach both platforms, tick what you need to migrate and let the system do the rest for you.
Preserved data links
From sender information to phone number connection, all you records will keep their prior data structure intact.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you expected.
Security is paramount
Information is key which is why we developed a method that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Data mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to pick just about everything you might actually need.
Efficient out-of-the-box solution
In only a few buttons to press it is possible to select what goes where, when it goes, and in what order.
Our tech engineers considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.
Great service first
Outside of providing great customer service, we always aim to develop our customer service.
As a team, we want you to have the best possible service, which is why we are always making great strides to enhance the general experience.
Why you should use Help Desk Migration to migrate data from SmarterTrack to E-Helpdesk Support
Strong safety of your information
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in E-Helpdesk Support.Next
Sustained association between object and people
When migrating your records from SmarterTrack to E-Helpdesk Support we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SmarterTrack to E-Helpdesk Support
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SmarterTrack to E-Helpdesk Support work
Get ready
Register and go to our migration wizard.
Connect SmarterTrack
Choose and link your SmarterTrack support desk with HDM.
Connect E-Helpdesk Support
Grant access to your E-Helpdesk Support account.
Explain your requirements
Let us know exactly what aspects of your migration you want to tweak
Get your requirements estimated
We will investigate your case and send you with a price range and a scope of tasks.
Migrate from SmarterTrack to E-Helpdesk Support all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert perform your E-Helpdesk Support import
Our team would be more than happy to perform a custom migration if you have special needs.
Get a price estimationBlog Articles You Might Find Useful
Help Desk System Reviews
The 10 Languages You Need to Support if You Sell Worldwide
For companies selling worldwide, being multilingual is no longer a matter of choice. Today, only 20% of all online content is in English. And while …
Data Migration 101
How To Pick The Right Data Migration Tool
With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored …
Data Migration 101
Help Desk Migration Checklist: Essential Steps You Should Take
Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical …