SmarterTrack to DeskCenter Management Suite
migration service

Effortless , no special knowledge or coding required. A complete SmarterTrack to DeskCenter Management Suite data migration tool.

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Trustworthy and Safe
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to switch from SmarterTrack to DeskCenter Management Suite

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in DeskCenter Management Suite.

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Sustained connection between object and people

When migrating your data from SmarterTrack to DeskCenter Management Suite we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from SmarterTrack to DeskCenter Management Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from SmarterTrack to DeskCenter Management Suite work

  • Prepare

    Sign up and go to our migration service.

  • Choose and link your SmarterTrack support desk with HDM.

  • Connect DeskCenter Management Suite

    Give the right to access your DeskCenter Management Suite account.

  • Outline your business needs

    Let us know what components of your migration you would like to adjust

  • Get your requirements estimated

    We shall research your application and send you with a cost and a scope of work.

  • Migrate from SmarterTrack to DeskCenter Management Suite everything

    Migrate all your customer service records in a single push.


Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your DeskCenter Management Suite import

Our staff would be more than happy to run a personalized migration in case you have special needs.
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