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SmarterTrack to DeepDesk
migration service

Effortless , no special skill set or programming required. A complete SmarterTrack to DeepDesk data migration instrument.

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Your best tool for SmarterTrack to DeepDesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just pick what data you need to migrate and set off with the transition right away.
Simple transition process
No tech expertise required. Just pick what data will go to the new solution and enjoy the miracle happening.
Record structure maintenance
Move your help desk records in full to ensure that no ticket has lost vital customer service information.
Easy process

No need to worry about scripting or continuously watch each piece of info transferred.

Just link both platforms, tick what you need to migrate and allow the Migration Wizard deal with the rest for you.

Intact connections

From sender information to phone number connection, your entire database will keep their prior connections untouched.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive where you left it.

Security is priority

Information is everything which is why we created a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks you will be able to select what goes where, when it starts, and how.

Our software took user experience as a priority and ensured that you will be able to use the system to its fullest.

Good service first

Apart from producing great customer service, we always strive to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from SmarterTrack to DeepDesk

Castle gates

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in DeepDesk.

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Retained connectivity between object and people

When migrating your data from SmarterTrack to DeepDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SmarterTrack to DeepDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SmarterTrack to DeepDesk work

  • Prepare

    Register and go to our migration software.

  • Connect SmarterTrack

    Select and connect your SmarterTrack service desk with HDM.

  • Connect DeepDesk

    Give the right to access your DeepDesk account.

  • Detail your requirements

    Let us know what parts of your migration you would like to adjust

  • Have your preferences estimated

    We will investigate your application and send you with a cost and a scope of work.

  • Migrate from SmarterTrack to DeepDesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your DeepDesk import

Our staff would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

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