SmarterTrack to AIhelp
migration service
Extremely easy , no special skill set or coding required. A complete SmarterTrack to AIhelp data migration tool.
SmarterTrack to AIhelp
The best SmarterTrack to AIhelp tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid the system analysis and tool development processes. Simply pick the records you need to transfer and set off with the transition immediately.Simple transition process
No tech expertise needed. Just select what data will go to the target solution and see the wonders happening.Data structure maintenance
Move your help desk records in full to make sure that no ticket is missing critical customer support information.Automated tool
Scared that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool interface accessible as possible.
Attach the platforms, choose records, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their prior connections untouched.
You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive how you expected.
Data safety is priority
Information is everything which is why we created a method that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your data in any way.
You’re in control
Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Guided migration
If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except producing great customer service, we always strive to improve our customer service.
As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to increase the general experience.
Why you should use Help Desk Migration to migrate data from SmarterTrack to AIhelp
Strong privacy of your information
The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is simple to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in AIhelp.Next
Retained connection between object and people
When migrating your records from SmarterTrack to AIhelp we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SmarterTrack to AIhelp
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SmarterTrack to AIhelp work
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Get ready
Register and go to our migration tool.
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Link SmarterTrack
Opt and link your SmarterTrack service desk with HDM.
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Link AIhelp
Give the right to access your AIhelp account.
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Clarify your business needs
Let us understand precisely what components of your migration you need to adjust
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Have your preferences estimated
We will research your case and get back to you with a the overall cost and a scope of tasks.
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Migrate from SmarterTrack to AIhelp all data
Migrate all your customer service information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro perform your AIhelp import
Our team would be more than happy to perform a custom migration in case you have special requirements.
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