SMART SERVICE DESK ITSM import
in a few clicks
Without developers, delays and hustle. With help of robust data import wizard.
SMART SERVICE DESK ITSM import
SMART SERVICE DESK ITSM import tool you’ve been looking for
Now, there’s no need to worry about any help desk import problems. Full migration from platform to platform with HDM fast and effortless.Save time & money
Lower price, a quick transfer to the new help desk, and no need to design the migration method. Get all of this with HDM service.Smooth process
Just get the customer info ready for transition ahead of time and begin moving your records. No need to do everything alone.Essential data with you
Whether it is for compliance reasons, or convenience, transfer your historical data to the target system to keep up with customer data easier.Automated migration
A bare minimum is to get done on your side. We already made the migration method.
All you have to do is configure your platform migration requirements and you’re ready to start.
Maintained data structure
Using HDM, you don’t have to worry that all of your migrated customer service data will lose their connections to other info.
Whether it is the requester info or customer details, all of this is considered during the process.
Your info is protected
When you grant your credentials to our migration tool, you can trust us.
Only authorized personnel directly connected to the data transfer will be able to access to your profile info.
All everything we access is shielded by the data encryption systems from any electronic attacks.
Place your records
It’s not required to make considerable amount of data reviews to begin your migration.
Use our Migration Wizard to choose the records for data migration right during the process. Pick what you want to transfer and determine where it goes just by clicking available checkboxes.
Robust but transparent
You don’t need to understand the system to take advantage of all features.
Handy on-screen hints will assist you proceed your data quickly and effectively. As a result, you can set up a data import just about anywhere you like.
Our customers are priority
One of the key principles of our team is to provide a service that we would like to use ourselves. Even though G2 acclaimed our customer service, we develop continuously.
Why import data to SMART SERVICE DESK ITSM using Help Desk Migration?
Security first
We don't share any of your personal information with third parties, and additionally meticulously protect it, so not a thing gets lost or stolen.Next
Easy to get around wizard to setup import
Our service was created to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.Next
Elective and powerful field mapping
Only Help Desk Migration enables you to automatically transition custom fields, as well as map their destination.Next
Preserved relations between objects and people
All tickets will be imported to SMART SERVICE DESK ITSM with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.Next
Objects you may import to SMART SERVICE DESK ITSM
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to SMART SERVICE DESK ITSM in several easy steps
Prepare
Sign up and go to our migration wizard.
Connect source Help Desk
Pick and link your source support desk with HDM.
Link SMART SERVICE DESK ITSM
Grant the right to access your SMART SERVICE DESK ITSM account.
Clarify your requirements
Let us know what aspects of your migration you would like to modify
Have your needs estimated
We shall research your case and send you with a the overall cost and a scope of tasks.
Import to SMART SERVICE DESK ITSM all data
Transfer all your customer service information in a single push.
We keep your data secure
We take security very seriously and have developed a complete set of practices, technologies, and policies to help ensure your data is protected.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
SMART SERVICE DESK ITSM import in a few clicks
Automatically. Securely. Quickly
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