SMART SERVICE DESK ITSM to OTRS
Trouble-free , no special knowledge or coding required. A complete SMART SERVICE DESK ITSM to OTRS data migration instrument.
Trustworthy and ReputableYour passwords along with records are safe with us and will be used for import only.
Fast and EasyHelp Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & PreciseWe've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information
Strong safety of your recordsThe migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in OTRS.
Sustained link between object and peopleWhen migrating your records from SMART SERVICE DESK ITSM to OTRS we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from SMART SERVICE DESK ITSM to OTRS
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from SMART SERVICE DESK ITSM to OTRS work
Sign-up and go to our migration tool.
Connect SMART SERVICE DESK ITSM
Choose and connect your SMART SERVICE DESK ITSM support desk with HDM.
Give access to your OTRS account.
Detail your needs
Let us understand precisely what components of your migration you want to modify
Have your preferences estimated
We will investigate your application and send you with a cost and a scope of tasks.
Migrate from SMART SERVICE DESK ITSM to OTRS all data
Transfer all your customer service information in a single push.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT