SMART SERVICE DESK ITSM to Faveo Helpdesk
migration service

Extremely easy , no special know how or coding required. A complete SMART SERVICE DESK ITSM to Faveo Helpdesk data migration tool.

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Secure and Reliable
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've handled all key peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of information

Why you should use Help Desk Migration to migrate data from SMART SERVICE DESK ITSM to Faveo Helpdesk

Strong security of your information

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right destinations in Faveo Helpdesk.

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Maintained connectivity between object and people

When migrating your records from SMART SERVICE DESK ITSM to Faveo Helpdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from SMART SERVICE DESK ITSM to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from SMART SERVICE DESK ITSM to Faveo Helpdesk work

  • Get ready

    Register and go to our migration tool.

  • Connect SMART SERVICE DESK ITSM

    Select and link your SMART SERVICE DESK ITSM support desk with HDM.

  • Connect Faveo Helpdesk

    Give access to your Faveo Helpdesk account.

  • Outline your needs

    Let us understand precisely what parts of your migration you need to fine-tune

  • Have your needs estimated

    We shall investigate your application and send you with a price range and a scope of work.

  • Migrate from SMART SERVICE DESK ITSM to Faveo Helpdesk everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Faveo Helpdesk import

Our team would be more than happy to perform a personalized migration if you have specific needs.
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