96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

SMART SERVICE DESK ITSM to Amazon Redshift
migration service

Smooth , no special skill set or programming required. A complete SMART SERVICE DESK ITSM to Amazon Redshift data migration software.

More details
Trustworthy and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to begin the the migration.
Complete & Accurate
We've tackled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive amounts of data

Reasons to use Help Desk Migration to migrate data from SMART SERVICE DESK ITSM to Amazon Redshift

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

Next

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up being in the right places in Amazon Redshift.

Next

Sustained connectivity between object and people

When migrating your data from SMART SERVICE DESK ITSM to Amazon Redshift we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

What you may migrate from SMART SERVICE DESK ITSM to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from SMART SERVICE DESK ITSM to Amazon Redshift work

  • Prepare

    Sign-up and go to our migration software.

  • Connect SMART SERVICE DESK ITSM

    Choose and link your SMART SERVICE DESK ITSM service desk with HDM.

  • Grant the right to access your Amazon Redshift account.

  • Describe your requirements

    Let us understand precisely what elements of your migration you would like to tweak

  • Get your preferences estimated

    We'll research your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from SMART SERVICE DESK ITSM to Amazon Redshift all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Amazon Redshift import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation
Book a Call
cancel
%s
— %s