SMART SERVICE DESK ITSM to Alloy Navigator
migration service

Trouble-free , no special skill set or programming required. A complete SMART SERVICE DESK ITSM to Alloy Navigator data migration software.

More details
Secure and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to begin the the migration.
Full & Accurate
We've considered all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large volumes of information

Why you should use Help Desk Migration to migrate data from SMART SERVICE DESK ITSM to Alloy Navigator

Strong security of your records

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

Next

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in Alloy Navigator.

Next

Maintained relation between object and people

When migrating your records from SMART SERVICE DESK ITSM to Alloy Navigator we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from SMART SERVICE DESK ITSM to Alloy Navigator

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from SMART SERVICE DESK ITSM to Alloy Navigator work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect SMART SERVICE DESK ITSM

    Pick and connect your SMART SERVICE DESK ITSM support desk with HDM.

  • Connect Alloy Navigator

    Give access to your Alloy Navigator account.

  • Express your business needs

    Let us know what components of your migration you would like to modify

  • Get your preferences estimated

    We will analyze your application and send you with a price and a scope of tasks.

  • Migrate from SMART SERVICE DESK ITSM to Alloy Navigator all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Alloy Navigator import

Our team would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation
Book a Call
cancel
%s
— %s