Sitehelpdesk import
in a few clicks

Without devs, delays and hustle. With step-by-step Sitehelpdesk import setup form

More details

Spotless Sitehelpdesk import services just for you

Now, there’s no need to bother about any help desk import issues. Total migration from platform to platform with HDM quick and simple.
Less time & money spent
Affordable price, a swift import to the new platform, and no need to develop the migration method. Get it all with HDM service.
Clean migration course
Simply get the customer info ready for migration in advance and start moving your records. No need to deal with everything alone.
Key custom records aside
Regardless of your reasons, import your old data to the target system to keep up with customer data easier.
Automated method

Only the smallest preparations are to get done on your side. We already wrote the migration method.

Just prepare your help desk migration preferences and you’re ready to start.

Data relationship coherence

All your customer records migrate with the correct structure. From sender and receiver info to attachments and signatures, all data structure will be maintained.

The same goes for the help desk and CSV data. As a result, you get technically viable information.

Data security

All the passwords you use throughout the migration process are not stored. Only authorized employees can get access to your profiles or help desk dashboards.

All your info is behind a thick wall from any type of danger.

Mapping records

Decide what piece of info comes to your new platform yourself.

Throughout the data migration, you can choose what records to leave behind and what to take with you.

Simplicity

The whole process was intentionally created to let users to set up the migration on their own.

You don’t have to have advanced skills or exceptional knowledge, just follow the shown hints.

5-star customer service

We aim to make our service as enjoyable to you as possible, and G2 Crowd has already recognized it. We always aim for high-level service and proper assistance.

Regardless of the way you contact us, we are always ready to resolve your migration queries.


What are the key reasons to import data to Sitehelpdesk utilizing Help Desk Migration?

Castle gates

Security first

We do not disclose any of your personal information with third parties, as well as meticulously protect it, so nothing gets lost or stolen.

Next

Easy to understand wizard to setup import

Our service was designed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration lets you instantly move custom fields, as well as map their location.

Next

Maintained relations between objects and people

All tickets will be imported to Sitehelpdesk with their corresponding agents, contacts, and attachments, thereby, saving the record of customers' requests.

Next

Relations illustration

Objects you may import to Sitehelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to Sitehelpdesk in six simple steps

  • Get ready

    Register and go to our migration wizard.

  • Connect source Help Desk

    Choose and link your source service desk with HDM.

  • Grant the right to access your Sitehelpdesk account.

  • Outline your needs

    Let us understand precisely what elements of your migration you wish to adjust

  • Have your requirements estimated

    We'll research your application and get back to you with a total price and a scope of work.

  • Import to Sitehelpdesk everything

    Transfer all your customer service records in a single push.

We always keep all data secure

We consider safety very seriously and have established a comprehensive set of practices , technologies , and policies to help guarantee your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

Sitehelpdesk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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