Sitehelpdesk to SupportBee
migration service

Extremely easy , no special knowledge or coding required. A complete Sitehelpdesk to SupportBee data migration software.

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Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.
Complete & Precise
We've handled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to switch from Sitehelpdesk to SupportBee

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in SupportBee.

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Sustained connection between object and people

When migrating your records from Sitehelpdesk to SupportBee we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Sitehelpdesk to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from Sitehelpdesk to SupportBee work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Sitehelpdesk to SupportBee.

  • Connect Sitehelpdesk

    Complete the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Connect SupportBee

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the information you need to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to SupportBee everything

    When everything's validated, choose a quiet time with the least load on the support team and start migrating from Sitehelpdesk to SupportBee.


Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your SupportBee import

Our team would be more than happy to run a personalized migration in case you have particular demands.
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