Sitehelpdesk to Issuetrak
migration service

Effortless , no special knowledge or programming required. A complete Sitehelpdesk to Issuetrak data migration instrument.

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Risk-free and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to begin the the migration.
Optimal & Precise
We've taken into account all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to switch from Sitehelpdesk to Issuetrak

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in Issuetrak.

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Retained connectivity between object and people

When migrating your data from Sitehelpdesk to Issuetrak we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Sitehelpdesk to Issuetrak

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Sitehelpdesk to Issuetrak work

  • Prepare

    Register and go to our migration wizard.

  • Connect Sitehelpdesk

    Opt and connect your Sitehelpdesk support desk with HDM.

  • Connect Issuetrak

    Give access to your Issuetrak account.

  • Express your needs

    Let us know what elements of your migration you wish to modify

  • Get your needs estimated

    We will investigate your case and send you with a the overall cost and a scope of work.

  • Migrate from Sitehelpdesk to Issuetrak all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Issuetrak import

Our staff would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation
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