SimplyDesk to Zendesk
migration serviceHelp Desk Migration partner of Zendesk

Smooth , no special knowledge or coding required. A complete SimplyDesk to Zendesk data migration tool.

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Your best tool for SimplyDesk to Zendesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Just pick customer info you need to transfer and set off with the transition immediately.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the new solution and observe the wonders happening.
Record completion
Migrate your help desk records in full to make certain that no ticket has lost essential customer service information.
Automated migration

Scared that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool interface user friendly as possible.

Attach the platforms, select records, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their previous connections intact.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is priority

Information is everything which is why we developed a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Record mapping

Pick data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.

Simple & effective

In just a few clicks you will be able to pick the data arrangement, when it starts, and in what order.

Our developers took user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Great service first

Outside of producing great customer service, we always aim to develop our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from SimplyDesk to Zendesk

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Zendesk.

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Maintained relation between object and people

When migrating your data from SimplyDesk to Zendesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SimplyDesk to Zendesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SimplyDesk to Zendesk work

  • Prepare

    Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from SimplyDesk to Zendesk.

  • Complete the form with requested credentials to allow our data migration tool to access information from your current help desk.

  • Connect Zendesk

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Select objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Zendesk all data

    Once everything's tested, choose a quiet time with the least load on the support department and start migrating from SimplyDesk to Zendesk.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Zendesk import

Our staff would be more than happy to run a personalized migration if you have specific requirements.
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