SimplyDesk to Trakdesk
migration service

Extremely easy , no special know how or coding required. A complete SimplyDesk to Trakdesk data migration instrument.

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The best SimplyDesk to Trakdesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Just pick customer info you need to move and set off with the transition right away.
Effortless transition process
No special expertise needed. Just pick what data will go to the new solution and observe the magic happening.
Data structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing vital customer service details.
Simple and easy process

You don’t have to bother about coding or constantly watch each piece of info transferred.

Just attach both platforms, pick what you need to take to a new database and let the tool do the rest for you.

Preserved connections

From sender information to phone number connection, your entire database will keep their initial connections intact.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive where you expected.

Security is priority

Information is everything which is why we developed a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You’re in control

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of clicks you will be able to pick what goes where, when it starts, and how.

Our developers considered user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer service first

Outside of producing great customer service, we always want to improve our customer service.

As a team, we want you to have the best possible service, which is why we are always putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from SimplyDesk to Trakdesk

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up in the right destinations in Trakdesk.

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Maintained association between object and people

When migrating your records from SimplyDesk to Trakdesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SimplyDesk to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SimplyDesk to Trakdesk work

  • Get ready

    Register and go to our migration tool.

  • Select and connect your SimplyDesk support desk with HDM.

  • Connect Trakdesk

    Give the right to access your Trakdesk account.

  • Express your business needs

    Let us understand precisely what parts of your migration you would like to tweak

  • Have your requirements estimated

    We shall investigate your case and send you with a total price and a scope of work.

  • Migrate from SimplyDesk to Trakdesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Trakdesk import

Our team would be more than happy to perform a customized migration in case you have particular requirements.
Get a price estimation

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