SimplyDesk to Spiceworks
migration service

Effortless , no special know how or programming required. A complete SimplyDesk to Spiceworks data migration tool.

More details

Your best tool for SimplyDesk to Spiceworks data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and tool development processes. Simply decide on what data you need to move and start the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the target platform and enjoy the magic happening.
Record structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost critical customer support information.
Automated migration

Scared that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool simple to use as possible.

Link the help desks, choose data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their previous connections intact.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

You data is everything which is why we developed a system that will keep your customer records safe and sound.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Data mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might actually need.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to select the data arrangement, when it goes, and how.

Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Good service first

Except providing great customer support services, we always want to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to migrate data from SimplyDesk to Spiceworks

Castle gates

Strong safety of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right places in Spiceworks.

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Sustained association between object and people

When migrating your data from SimplyDesk to Spiceworks we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SimplyDesk to Spiceworks

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SimplyDesk to Spiceworks work

  • Prepare

    Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from SimplyDesk to Spiceworks.

  • Fill out the form with required credentials to make it possible for our data migration tool to access records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to Spiceworks all data

    When everything's tested out, find a quiet time with the least load on the support staff and start migrating from SimplyDesk to Spiceworks.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Spiceworks import

Our staff would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

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