SimplyDesk to Solvemate
migration service
Smooth , no special expertise or coding required. A complete SimplyDesk to Solvemate data migration instrument.
SimplyDesk to Solvemate
Your best tool for SimplyDesk to Solvemate data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip the platform analysis and script development processes. Just pick customer info you need to transfer and set off with the transition immediately.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new solution and observe the wonders happening.Record completion
Transfer your help desk data in full to ensure that no ticket has lost critical customer service information.Automated migration
Afraid that you’ll need advanced skills to move your info? Don’t be as we ensured that our tool interface user friendly as possible.
Connect the help desks, pick data, click ok, and the migration is ready!
Data dependency
Your information migrates complete and we mean it.
Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our employees have access to your passwords or other information.
You can be sure that with HDM no hacker attacks will take place.
You control the process
Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.
Simple & effective
In just a few clicks you will be able to pick the data arrangement, when it starts, and in what order.
Our developers considered customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer priority
As a migration service provider, we work to deliver the best possible migration tool. Yet, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from SimplyDesk to Solvemate
Strong safety of your data
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the records end up in the right places in Solvemate.Next
Sustained connection between object and people
When migrating your data from SimplyDesk to Solvemate we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SimplyDesk to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from SimplyDesk to Solvemate work
-
Prepare
Sign up and go to our migration service.
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Connect SimplyDesk
Select and connect your SimplyDesk service desk with HDM.
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Link Solvemate
Give access to your Solvemate account.
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Express your requirements
Let us understand precisely what components of your migration you wish to modify
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Have your needs estimated
We will research your application and send you with a the overall cost and a scope of tasks.
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Migrate from SimplyDesk to Solvemate everything
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Solvemate import
Our staff would be more than happy to run a customized migration if you have special requirements.
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