SimplyDesk to SimplyDesk
migration service

Smooth , no special expertise or programming required. A complete SimplyDesk to SimplyDesk data migration instrument.

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Your best tool for SimplyDesk to SimplyDesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just decide on what data you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the new platform and enjoy the magic happening.
Record completion
Transfer your help desk info in full to make certain that no ticket has lost critical customer service information.
Effortless process

You don’t have to bother about scripting or continuously control each piece of info transferred.

Just attach both platforms, pick what you want to take to a new database and allow the system do the rest for you.

From sender information to phone number connection, all you records will keep their prior data structure untouched.

You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive where you expected.

Security is paramount

Information is key which is why we created a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You control the process

Take complete control of your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of providing great customer service, we always aim to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from SimplyDesk to SimplyDesk

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in SimplyDesk.

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When migrating your data from SimplyDesk to SimplyDesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SimplyDesk to SimplyDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SimplyDesk to SimplyDesk work

  • Prepare

    Sign-up and go to our migration software.

  • Connect SimplyDesk

    Pick and connect your SimplyDesk service desk with HDM.

  • Connect SimplyDesk

    Grant the right to access your SimplyDesk account.

  • Outline your needs

    Let us understand precisely what parts of your migration you want to adjust

  • Get your preferences estimated

    We shall research your application and get back to you with a price and a scope of work.

  • Migrate from SimplyDesk to SimplyDesk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your SimplyDesk import

Our staff would be more than happy to run a personalized migration if you have special demands.
Get a price estimation

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