SimplyDesk to ((OTRS)) Community Edition
migration service
Smooth , no special expertise or coding required. A complete SimplyDesk to ((OTRS)) Community Edition data migration software.
Smooth , no special expertise or coding required. A complete SimplyDesk to ((OTRS)) Community Edition data migration software.
No need to worry about scripting or constantly control each record moved.
Just attach both platforms, choose what you need to migrate and let the system do the rest for you.
From sender information to phone number connection, your entire database will keep their prior connections untouched.
You don’t have to worry that some info will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Information is everything which is why we created a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to select just about everything you might ever need.
In just a few buttons to press it is possible to choose the data arrangement, when it goes, and how.
Our tech engineers took customer experience as a priority and ensured that you will be able to use the system to its fullest.
Except producing great customer service, we always want to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the general experience.
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from SimplyDesk to ((OTRS)) Community Edition.
Complete the form with necessary credentials to permit our data migration tool to fetch information from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Once everything's validated, determine a quiet time with the least load on the support team and begin migrating from SimplyDesk to ((OTRS)) Community Edition.
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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