SimplyDesk to Manage Engine
migration service

Effortless , no special skill set or coding required. A complete SimplyDesk to Manage Engine data migration instrument.

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Your best tool for SimplyDesk to Manage Engine data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Simply choose customer info you need to migrate and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just pick what data will go to the target system and observe the miracle happening.
Record structure maintenance
Move your help desk info in full to make sure that no ticket has lost critical customer support details.
Automated migration

Worried that you’ll need advanced skills to migrate your customer service data? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Attach the help desks, choose records, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is priority

You data is key which is why we designed a system that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to pick the data arrangement, when it starts, and in what order.

Our tech engineers considered customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Except producing great customer support services, we always aim to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to migrate data from SimplyDesk to Manage Engine

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in Manage Engine.

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Retained association between object and people

When migrating your data from SimplyDesk to Manage Engine we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SimplyDesk to Manage Engine

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SimplyDesk to Manage Engine work

  • Prepare

    Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from SimplyDesk to Manage Engine.

  • Connect SimplyDesk

    Fill in the form with necessary credentials to allow our data migration tool to fetch information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Manage Engine everything

    Once everything's validated, find a quiet time with the least load on the support team and begin migrating from SimplyDesk to Manage Engine.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Manage Engine import

Our staff would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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