SimplyDesk to Magento Mirasvit HelpDesk MX
migration service

Smooth , no special expertise or programming required. A complete SimplyDesk to Magento Mirasvit HelpDesk MX data migration tool.

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Your best tool for SimplyDesk to Magento Mirasvit HelpDesk MX data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Just choose the records you need to transfer and start the transition immediately.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new system and see the wonders happening.
Record completion
Transfer your help desk data in full to make sure that no ticket has lost critical customer service information.
Automated migration

Afraid that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool is as easy to use as possible.

Attach the platforms, pick records, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure maintained.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive where you expected.

Data safety is priority

You data is key which is why we designed a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

You’re in charge

Manage your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from SimplyDesk to Magento Mirasvit HelpDesk MX

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right places in Magento Mirasvit HelpDesk MX.

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Sustained connection between object and people

When migrating your data from SimplyDesk to Magento Mirasvit HelpDesk MX we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SimplyDesk to Magento Mirasvit HelpDesk MX

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SimplyDesk to Magento Mirasvit HelpDesk MX work

  • Prepare

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from SimplyDesk to Magento Mirasvit HelpDesk MX.

  • Complete the form with requested credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect Magento Mirasvit HelpDesk MX

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be moved based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento Mirasvit HelpDesk MX all data

    Once everything's validated, choose a quiet time with the least load on the support team and begin migrating from SimplyDesk to Magento Mirasvit HelpDesk MX.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Magento Mirasvit HelpDesk MX import

Our staff would be more than happy to run a custom migration if you have special needs.
Get a price estimation

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